| Command a positive response
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When you've got the attention of the person you're trying to negotiate with, you need to get the response you want – a positive one.
- When you've made the other person aware of the facts of your situation, you need to get them to buy-in to helping you. You can do this by inviting them to change the situation or by getting them to see the problem from your perspective. Remain calm and reasonable even if the response is negative.
- Show that you would appreciate a serious offer, possibly to withdraw the request or to compromise. If no offer is forthcoming, or if you disagree with the other person's proposal, make a proposal yourself. Being assertive means being forceful and not caving in to pressure at this point.
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